We'd love to hear from you. You might have a question about your tea or an order, or perhaps you'd just like to say hi.

Our wonderful team are here to help at hello@theteacollective.com.a or (02) 49061622.

Your tracking details will be emailed to the address you specified when you placed your order. If you cannot find this email please reach out to us at hello@theteacollective.com.auand we will help track your purchase.

All our teas are categorised into Collections. We have detailed tasting profiles and all ingredients listed beneath each product. If you still are finding it hard to choose, please reach out on any of our social channels or email us at hello@theteacollective.com.au and we will help you find your perfect tea.

We are thrilled you want to become part of The Tea Collective family. Please refer to the wholesale page here.

We do not offer refunds in this situation, so please choose carefully. For more details on our refunds policy please refer to our refunds policy.

The Tea Collective always sources the best teas, botanicals and ingredient available. We always guarantee the highest quality in our blends. If you feel we have not delivered on our quality commitment, please do not hesitate to contact us at hello@theteacollective.com.au.

Even though our teas use all natural ingredients we do recommend always checking with your health practitioner about what is right for your individual pregnancy.

We're so glad our teas have found their way to you through one of our wonderful retail partners. While we always love to hear your feedback, if you purchased your tea through one of our stockists or retailers, we're unable to process returns, exchanges or refunds on their behalf.

For any issues with a purchase made through a retailer, please reach out to them directly as they will be best placed to help you.

If you'd like to purchase directly from us and enjoy our full range, you're always welcome to shop with us online at http://theteacollective.com.au or visit us in store.

Give the gift of great tea — our gift cards are the perfect way to let someone choose exactly what they love.

Our gift cards can be used both in store and online, so there's no wrong way to enjoy them.

• Visiting us in store? Pick up a physical gift card at the counter
• Shopping online? Purchase a digital gift card and it'll be delivered straight to your inbox
• Both physical and digital gift cards can be redeemed in store or online — whichever suits you best

Simply enter your gift card code at checkout when shopping online, or present it at the counter when visiting us in store.